General Cancellation Policy of Our Travel Agency

All reservations are based on the actual-time availability and rate information we are receiving (from hotels, bus companies, etc.). Until your deposit is received, the rate and availability is not guaranteed. Once we confirm your reservation all rates are guaranteed. As we collab with outside vendors, if any arrangements in your itinerary change after confirmation, we will offer you an alternative.

You can find a general guideline of our cancellation policy below:

For all tours, balloon flights, airport transfers and other activities;

*Up to 3 days before the mentioned date, there is no cancellation fee.
*Within 3 days before the mentioned date, %50 cancellation fee will be charged.
*Whitin 24 hours before the mentioned date, %100 cancellation fee will be charged.